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Written By Loic Traves
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Approved By Mithilesh Tata
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Publish on February 20th, 2026
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Reading Time: 4 minutes
Below, we have shared a simple comparison that helps you to understand how public folders and shared mailboxes differ in Microsoft 365.
|
Feature |
Public Folders |
Shared Mailboxes |
|
Main Use |
Users can share data with large groups |
Manage team emails from one account |
|
Permission Control |
More complex to manage |
Easy to assign and control |
|
Sending Emails |
Cannot send as a folder address |
Can send from shared address |
|
Management |
Needs more admin effort |
Simple to manage |
|
Best For |
Storing shared information |
Team communication and support |
Now, we will understand why most of the organisations choose shared mailboxes instead of public folders.
The following methods are discussed in order to migrate your publicfolder information to a shared mailbox securely.
This approach uses Microsoft’s official migration scripts with PowerShell to move your Public Folder data. However, it requires proper setup and basic knowledge of Exchange management before you initiate the process.
Office 365 Backup Tool is an advanced solution that helps users to securely manage and transfer Office 365 data without any complexity. It supports the migration of Public Folder, emails, and other mailbox items with flexible options. The tool helps to reduce manual effort and avoid any data loss, which results in a smooth transfer of your data in an organised manner. If you have to export shared mailbox to PST then you can use the same software.









To sum up, the process to migrate Public Folders to Shared Mailbox can improve your access control and make collaboration easier. Users can choose the manual method if they have technical skills and minor data. However, for large migrations, a professional solution provides a safer option. Opt for the appropriate method according to your requirements. For any questions, feel free to contact our support team for assistance.
Ans. A shared mailbox is used for team email communication. On the other hand, a public folder stores and shares data within a group.
Ans. The shared mailbox uses its own address. However, you can add the old address as an alias if needed.
Ans. In many cases, shared mailboxes are easier to manage. Therefore, many organisations prefer them for team use.
Ans. Yes, you can combine data from several public folders into one shared mailbox with the help of a professional tool.
Ans. You need admin rights and proper access to both the public folder and the shared mailbox.
Ans. First, check the migrated data carefully. If everything is correct, you can remove the old public folders.
About The Author:
Loic Traves is a seasoned technical expert who has helped thousands of clients with Microsoft Outlook and various cloud-based email platforms. He enjoys writing about email client backups and migration processes. Passionate about supporting users in need, he strives to provide the latest insights, clear explanations, and practical, user-friendly solutions.
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