How to resolve MS Outlook Error Code 0x800ccc0e

Microsoft Outlook is one of the most famous email client servers among professionals. We use it because of its salient features and capabilities. But, it also shows errors and warning messages like other email clients. One of the serious issue encountered by users like us is Outlook error code 0x800ccc0e .

So in this handout, you will see various reasons why this problem takes place and how one can resolve this issue. So without wasting time lets get started.

Outlook Error Code 0x800ccc0e

How it appears

0x800ccc0e is probably the most common error code which appears during the send/receive process. You or any user can face this issue during email communication. Whenever this blunder takes place the outlook becomes unable to download folder inbox from the IMAP email server. There are various reasons that are responsible for this issue which we will discuss further.

Common reasons for Outlook error code 0x800ccc0e

There are various causes which initiate this error message. Some of the core reasons are given below:

  • Failure in server connection
  • Improper email account settings
  • Suspicious emails in inbox
  • Faulty add-ins in account
  • Improper firewall configuration
  • Damaged Outlook email profile
  • Wrong port number

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Best way to fix Outlook error code 0x800ccc0e

To resolve this issue, you can use various methods mentioned below:

#1 Check your Internet Connection:

Always make sure that your system is connected to the internet. If there is no proper internet connection then the email communication cannot take place.

#2 Fix settings of Outlook account:

First check the settings of the Outlook account like the server settings, account settings, sync settings, manage profiles, etc. If all of these settings are properly configured then there will be a big chance that the outlook error 0x800ccc0e will not take place.

#3 Move suspicious emails to trash:

If the Outlook inbox is filled with suspicious emails then try to remove them or move them into the trash. These emails can block the functioning of email communication and can cause trouble for us.

#4 Configure firewall of your system:

Most of the time it is seen that the firewall tries to block the access of the internet to outlook.exe so try to move the outlook.exe into the allowed application list from the firewall block list.

#5 Disable the antivirus software:

Antivirus software sometimes restricts the emails into your outlook account as they look at them as suspicious so disable the add-on of email-security in your antivirus software. If the antivirus is still creating the issue try to disable the antivirus.

#6 Launch Outlook in safe mode:

By launching Outlook in safe mode a lot of errors can be resolved so just type outlook.exe/safe in the search bar and hit enter.

#7 Repair personal folder file:

To fix Outlook error code 0x800ccc0e, you can recreate or repair your corrupt Personal folder file which is PST file. You can use the free PST repair tool which is scanpst.exe or you can use PST Recovery Tool to repair it conveniently. It will successfully recover the PST file and will remove the error.

#8 Look for the SMTP settings:

By fixing the SMTP settings of the Outlook email profile you can fix this blunder. For doing so follow the below steps:

Step 1. Launch Outlook.

Step 2. From the Tools menu click on the Account settings.

Step 3. Choose the email account from the list and click on the Change button.

Step 4. Now, click on the More Settings from the Change E-mail Settings window.

Step 5. Click on the Outgoing Server tab and check the My outgoing server (SMTP) requires authentication option.

Step 6. Hit the Advanced tab and change the Outgoing server (SMTP) port.

Fix SMTP settings to fix error 0x800ccc0e

#9 Clear stuck outbox messages:

To remove IMAP error 0x800ccc0e you can clear stuck outbox messages in Outlook. For doing so:

Step 1. Select the Work Offline mode under Send/Receive tab

Step 2. Choose the Outbox folder and move the messages to the Draft folder or Delete the message stored in the Outbox folder.

#10 Increase server timeout

To increase server timeout follow the below steps:

Step 1. Open outlook.

Step 2. Go to File>Info>Account Settings>Account Settings

Step 3. Select the account from the list and click on the Change button.

Step 4. Click on More Settings and then on Advanced Tab.

Step 5. Increase the server timeout until the error is fixed.


So these are the methods that you can use to troubleshoot Outlook Error code 0x800ccc0e and you can easily imply them yourself. So no need for any technical expertise or technical sounding. Hope it will help you out.