Why my Google account is Not Working: Reasons and Solutions

Summary: Gmail is used by many people worldwide, and it is a communication platform associated with Google. Nowadays, Gmail also offers direct communication through hangout messages, audio, and video chat, making it a powerful application that combines all communication capabilities in one place. Besides the advantages, users also face some issues like Gmail not working. Gmail spam filter not working, Gmail not receiving emails, and many more. So, to solve users we are here with the reasons Why my Google account is Not Working and its top solutions. Also, we will introduce a tool named Gmail Converter tool.


Well, the below section is based on the issue my Google account is not working. Here, I am going to explain the various reasons as well as a solution to fix the above-mentioned issue and protect your Gmail account.

What are the Reasons for Gmail has Stopped Working?

This scenario can appear due to various reasons such as server outages, email filters, storage, security attributes, spam messages, Gmail sync difficulties, free space in Gmail, and many more. If this issue occurs then Gmail does not receive or send the emails.

  • Some users did not get mail notifications on Android.
  • Gmail forwarding not working, and the Gmail spam filter not working in Google Chrome.

There are many issues while using Gmail. Some are defined below now; let us explore the methods for resolving these issues.

Method 1: Fix Gmail Notifications not Working on Android Smartphones

Google frequently updates the Gmail app to spot known bugs and appeal to new technological advancements. You may experience the error if you’re using an old version of the Gmail app because it may not properly use the full features of Gmail.

  1. Open the Google Play Store and then tap on the hamburger button in the top left corner of your app.
  2. Tap the My Apps & Games and press the Installed tab.
  3. Then tap on the Gmail App.
  4. You will see two buttons, Update and Uninstall. Press the Update button.
  5. After the Update, Gmail notifications are ringing on your smartphone. If the Notification of Gmail not working, then follow the other steps.
  6. Now, go to Settings of your smartphone and tap on the Apps & notifications.
  7. Press the App info button.
  8. Open the Gmail App, and here you can see the Notifications.
  9. In notifications, tap the toggle to show notifications. The toggle is now in blue.

All set, Now your phone rings with the notifications of Gmail. Read those emails and reply to them. If you are facing an issue on your desktop, then I discussed a method to resolve the issue of why my Google account is not working; read the steps below.

Method 2: Clear Browsing Data in Chrome Browser on Desktop

Sometimes, users are not able to send or receive mail and can’t get notifications from Gmail. So, here you need to clear Browsing Data in the Chrome browser.

  1. Open the Chrome browser on your computer.
  2. Press the three-dot icon will appear in the upper right corner of the chrome.
  3. Select More Tools from the drop-down menu.
  4. Select Clear Browsing Data from the More Tools menu.
  5. Choose the period for which you want to clear your surfing results.
  6. Here, the new tab opens to clear the Clear Browsing Data; press the clear data button.

This method clears your “Cache and Cookies” where passwords and junk files are stored. Some junk files from Gmail have stopped using the app. Hence, Gmail isn’t working; we are not able to use services like Gmail forwarding not working, Gmail spam filter not working, etc. The issue has been resolved, and you can now access your Gmail account emails. Some emails are critical for us, and we need to back them up from time to time. As a result, a good third-party utility for routine Gmail email backup is recommended.

Method 3: Automated Software for Gmail Backup

You can use automated software to back up your emails. Gmail Backup Tool allows you to export data from your Gmail account, such as calendars, and contacts, and users can save this data to a computer, external hard drives, USB drives, and other devices. On both Windows and Mac OS, they could automatically import the emails into Outlook, Thunderbird, Yahoo, and other email clients. Users can export Gmail emails to PST, PDF, EMLX, EML, TXT, MBOX, and HTML, and transfer Gmail emails to other file formats using this reliable Gmail Backup tool. If you use prominent software, you have an advanced option to back up your emails in different formats.


We’ve seen that email notifications in Android are not working, and we updated Gmail apps from the Play Store; then, some users cannot send or receive emails due to Cache and cookies; Step by step, we solve this issue. Finally, we used Google Drive to back up emails, which we do manually. Users can choose to use manual methods or use a professional and automated tool to back up Gmail content without restrictions. I hope all your issues regarding Gmail not working are resolved. Thanks for reading this blog.

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About The Author:

Mithilesh Tata is a technical expert who has assisted thousands of clients with Microsoft Outlook and other cloud-based email clients. He enjoys writing on email clients backup as well as email migration. He is always excited about giving troubled readers the most up-to-date knowledge, explanation, and user-friendly solutions.

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